Warranty extension

Discover our offers to protect your equipment beyond the standard warranty

Equipment Protection Program

The Equipment Protection Program enables you to protect your machines beyond the standard warranty. This program provides you with the highest level of repair cost coverage for your new, used or reconditioned equipment.

EPP: Warranty extension option for machines

NEW MACHINES

Eligible machines are new machines currently covered by the standard warranty. The ‘New’ EPP covers the power train, hydraulic system and factory-fitted technology.

USED MACHINES

This option is intended for any machines that are no longer covered by either the standard warranty or the ‘New’ EPP.

Individual Used :

Machines already in the customer’s possession
Conditions and pricing for the EPP based on machine age, model and operating hours
Coverage up to 12 years or 12,000 hours, whichever comes first.

Cat Certified Used CCU or Dealer Certified Used DCU :

EPP intended for reselling your machine
Enhances the value of your used equipment when being resold
Cost of the EPP set as a percentage of the equipment’s selling price.

RECONDITIONED MACHINE OR COMPONENT

Machines and components reconditioned in accordance with the CCR process are also eligible for the EPP (conditions apply).

Types of reconditioning:

CCR/CPT/CPT+: machine & power train
CMCR: component
CER: industrial engine

Download our EPP brochure

ESC: Warranty extension option for industrial engines and generator sets

The ‘New Extended Service Coverage’ is associated with the standard warranty, and is only available during this standard warranty.
The ‘Advantage Extended Service Coverage’ is available after the standard warranty or period of the New ESC. The ‘Advantage’ option will be converted into an ‘OPC’ when an overhaul is carried out.
The ‘Overhaul Extended Service Coverage’ covers the dealer’s labor and components replaced or reconditioned when the overhaul is carried out.

Coverage levels:

Silver :

Basic coverage, ±60% of major components
Includes the stator, rotor and excitation system

Gold: Identical to Silver plus:

Turbos
Injection system
Water pumps
Alternator control panel

Platinum: Similar to the standard warranty

All components on the invoice with a Caterpillar part number
Excludes consumables (filters, hoses and belts)

Platinum Plus: Identical to Platinum, with additional specific coverage options

Cat components installed by the dealer
The list of additional Cat components must be approved